SHIPPING AND DELIVERY POLICY

DOMESTIC SHIPPING POLICY

Shipment processing time:

All orders are processed within five business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. We do not ship to P.O. boxes.

Shipping information and order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Suppsco is not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

International shipping fees will be calculated at checkout. You also have the option to arrange your own courier.

Customs, Duties and Taxes

Suppsco is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Suppsco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.